The language used by learning and development professionals came under the spotlight recently, when Barry Johnson asked Digest members for
their views on the words that should be used to describe people who undergo training.
He said: "Many years ago, when joined a very large corporation as a site training manager, I was using the word 'delegates' to describe people attending courses. I notice this is common practice in the responses to various discussions.
"The corporate training and development director asked me whether I really wanted 'delegates' or 'participants'. I must admit that had, on occasions, used the word attendees'.
"Delegate: a person …
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